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SecureGuard Cloud Getting Started Guide

 

 

Welcome to SecureGuard Cloud!


This handbook will help you as you first sign into the platform. There are several Set Up Wizards that can be found on the top right-hand corner of the SecureGuard Cloud website under the graduation cap logo.

Getting Started

  1. Signing In
    1. The main point of contact for the account will receive a Welcome email from Speco
    2. You need to create a password for your SecureGuard Cloud account
    3. Moving forward – all new users added for access into SecureGuard Cloud will receive a similar welcome email that requests they create their password
  2. Adding Sites
    1. You have the ability to organize your customer list (end users) into Accounts and Sub Levels. Under the Sub Levels, you can add multiple recorders
      1. Example 1
        1. I am monitoring three Pizza Parlor locations, Account would be Pizza Parlor and I would add the recorders from each of those sites under Pizza Parlor Account
      2. Example 2
        1. I am monitoring a three nursing home facilities that each have two recorders
        2. Account would be Memory Care
        3. Sub Level would be South St, Main St and Broad St
        4. The two recorders for South St would be added under that sub level, etc.
    2. See How to Connect with QR Code – Quick Hit
    3. See How to Jump Between Sites – Quick Hit
  3. Roles and Permissions
    1. Best Practices
      1. Create standard permission roles for SecureGuard Cloud users (called Users) and for the actual recorder (called Site Permissions)
      2. Creating these roles allows you to granularly grant/inhibit the actions a user is able to take in the SGC website
      3. Example 1
        1. User roles for ABC Alarm: Super Admin, Branch Manager, Support
        2. User roles for End Users: End User
      4. Example 2
        1. Site Permissions for ABC Alarm: Super Admin, Support
        2. Site Permissions for End User: End User
    2. Creating Partner Users
      1. Establish what Accounts this user should be granted access to
        1. Example: A Branch Manager will only need to access the Accounts that fall within his/her branch territory
      2. Establish what Role this new user should have
        1. Example: The Branch Manager role that has already been created
      3. Use the Clone from Existing User option if there is a new user who will have similar but not the same roles
    3. See Manage User Permissions – Quick Hit
  4. Cloud Streaming
    1. Select the NVR and then select which camera channels you would like to enable for Cloud Streaming by toggling on or off
  5. Cloud Storage
    1. Select the account you want to have cloud storage, select edit and enable cloud storage
    2. Select the NVR and then select which camera channels you would like to enable for Cloud Storage by toggling on or off
    3. Under Secure View, select Settings then Cloud Schedule. From here you can configure the schedule your cameras will record to the cloud
    4. See How to View Cloud Footage – Quick Hit