How to Playback & Export Video from SecureGuard® CMS

This guide will go over the steps required to view and export previously recorded footage from the SecureGuard® CMS program.


  • Open the SecureGuard® CMS program and set up the Live screen so it is viewing the camera and/or recorder that requires its video exported.
    • At the bottom corner of the program, select the film reel + play button icon, that is Playback button.

  • The Playback Date/Time menu will appear.  A calendar and a timeline will appear.
    • Select a date using the calendar.
      • If recorded video exists for the selected day, a yellow circle will appear on the day. If there is no recorded video, a yellow circle will not appear on the day.
    • Select a time using the timeline or manually insert a time in the box underneath.
      • Blue on the timeline represents continuous recording.
      • Yellow on the timeline represents motion recording. 
        • Select OK once the desired date and time are selected.

  • Playback will begin.
    • The bottom of the screen will have all of the necessary start/stop, rewind/fast forward options for playback, and a larger timeline for more precise timeline time selections.
      • Clicking on the timeline at the bottom will also directly change the time.
    • Right click on the camera that needs its video exported. A menu will appear.
      • Select Begin export from the menu.

  • The Export menu will appear.
    • The left side of the menu will allow the selection of what camera is getting exported. More than one camera can be selected simultaneously.
    • The top of the menu will have a Start Export and Stop Export time options. Change these options to the desired length of the exported video.
      • Select the export location with the Folder option by selecting Browse, if necessary.
    • The right side of the menu will have a format option. Select the desired video format for the exported video. The default .AVI selection is generally recommended.
    • If it is known, or unknown, if the computer supports the video formats being exported, select the Export SG Player application option.
      • Select Export.

  • A progress bar will progress from 0% to 100% towards the bottom of the menu.
    • A popup will appear that reads "All exports completed successfully" to confirm a successful export. The file should now be found at the selected export location.

Initial Publish Date: May 15, 2024

Published by: Frank Bondietti