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General Troubleshooting - Third Party Monitoring Services

This is a quick check list of things to note when looking to troubleshoot third party monitoring systems associated with your Speco Recorder.

Monitoring services provide real-time surveillance and alerts for security systems. Here’s how to ensure proper integration and troubleshooting:

  1. Verify Monitoring Service Compatibility - Check if the security system supports third-party monitoring services.
  2. Configure System Settings - Ensure the correct IP, port, and authentication details are set up in the monitoring system.
  3. Check Network Requirements - Some monitoring services require specific ports or internet speeds for optimal performance.
  4. Test Notifications and Alerts - Ensure motion detection, alarms, and event triggers are correctly set up and sending alerts.
  5. Review Integration Documentation - Consult manuals or vendor documentation to confirm settings and configurations.
  6. Supported Monitoring Services - Speco Technologies integrates with Immix, CheKt, and I-View Now. For a full list of supported integration partners, visit the Speco Integration Partners page.

For additional assistance, contact the monitoring service provider or refer to the integration guide.


Initial publish Date: April 3, 2025

Article transcribed by: Christopher Cataldo, Technical Support Tier 1