General Troubleshooting - Third Party Monitoring Services
This is a quick check list of things to note when looking to troubleshoot third party monitoring systems associated with your Speco Recorder.
Monitoring services provide real-time surveillance and alerts for security systems. Here’s how to ensure proper integration and troubleshooting:
- Verify Monitoring Service Compatibility - Check if the security system supports third-party monitoring services.
- Configure System Settings - Ensure the correct IP, port, and authentication details are set up in the monitoring system.
- Check Network Requirements - Some monitoring services require specific ports or internet speeds for optimal performance.
- Test Notifications and Alerts - Ensure motion detection, alarms, and event triggers are correctly set up and sending alerts.
- Review Integration Documentation - Consult manuals or vendor documentation to confirm settings and configurations.
- Supported Monitoring Services - Speco Technologies integrates with Immix, CheKt, and I-View Now. For a full list of supported integration partners, visit the Speco Integration Partners page.
For additional assistance, contact the monitoring service provider or refer to the integration guide.
Initial publish Date: April 3, 2025
Article transcribed by: Christopher Cataldo, Technical Support Tier 1