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General Troubleshooting- Port Forwarding

This is a quick check list of things to note when looking to port forward on your local router.

Port forwarding is a network configuration that allows remote access to devices inside a private network. It is commonly used for viewing security camera footage remotely. Here’s a general guide:

  1. Access Router Settings - Log into the router’s admin panel (usually via a web browser).
  2. Find Port Forwarding Settings - This is often under ‘Advanced’ or ‘NAT’ settings.
  3. Create a New Rule:
    • Assign an external port (e.g., 8000) and map it to the internal IP and port of the security device.
    • Use TCP/UDP protocols as required.
  4. Enable and Save the Settings - Apply changes and restart the router if necessary.
  5. Test Remote Access - Use a remote network or mobile data to verify connectivity.

For security, limit access to specific IPs where possible and change default passwords. If additional configuration is needed, consult the router’s manual or contact the network administrator.

Initial publish Date: April 3, 2025

Article transcribed by: Christopher Cataldo, Technical Support Tier 1